Shipping & Returns
Delivery Information
Shipping Rates
We strive to keep shipping affordable. We effectively offer Free Delivery within Accra.
- Accra Delivery: Free
- Greater Accra (Outside City Center): Calculated at checkout based on distance.
- Other Regions: Calculated at checkout via courier services.
Delivery Times
Accra Orders: Orders placed before 12:00 PM are often delivered the same day. Orders placed after 12:00 PM will be delivered the next business day.
Regional Orders: Please allow 48-72 hours for delivery via our innovative courier partners.
Order Tracking
Once your order is out for delivery, you will receive an email notification. For regional orders, specific waybill numbers will be provided.
Returns Process
As stated in our Store Policy, we do not accept returns on used cosmetic items. If you have received a damaged item, please contact us immediately.